We are currently working in connection with our Client to recruit a First Line Support Officer for their Belfast based business. Full-time, temporary position consisting of 37.5 hours per week, with a salary of £18,000 - £20,000 per annum.
Main duties include:
- Answering, triage and logging of calls
- Resetting and updating of Outlook profiles
- Reconfiguring mobile phones to receive email as per instructions
- Checking user profiles
- Checking and assigning Office 365 service licenses
- Identifying desktop environment/Citrix and providing remote support
- Reassigning shared email calendar/mailbox permissions
- Previous experience within a similar role
- Previous experience of supporting Office365
For more information for this role or any other vacancy please call us on 028 9023 4324.