We are working closely with our well establised Client to engage a Virtual Video Appointment Process - Clinical Support candidate with immediate effect.
- Reporting to the Back Office Team Project Manager; the Virtual Video Appointment Process - Clinical Support will work in partnership and report to the Back-Office Team PM.
- Responsible for ensuring the implementation of tasks is completed for the successful delivery of the required outcomes, including any required appropriate governance, monitoring progress ensuring the business readiness for change.
- Work in partnership within our booking office and PAS support teams.
- Ensuring that all clinical setup and related activities including the delivery of any training for staff is completed in line with overall project plans.
- Establishing and managing assigned project scope of work to be delivered.
- Design and delivery of assigned tasks to deliver change by leading cross functional teams
- throughout the business to implement change and deliver new technology or business
- processes.
- Planning, assessment and prioritisation of tasks to be delivered, maintain and manage overall
- progress, managing delivery expectations, highlighting key dependencies, blockers, potential
- pressure points and key milestones.
- Communications & Stakeholder Management, identify and manage stakeholder relationships to ensure stakeholder interests are identified, addressed and buy-in across large and often diverse groups is achieved.
- Contribute to continuous improvement and developing working best practices, for self and others within the project management community
- Dependency Management where required.
- Undertake any other reasonable duties which are appropriate to the post and may be reasonably requested by the supervisor
Essential:
- Recent experience of managing and supporting business improvement change projects
- Experience with Microsoft 365 platform technology apps and services
Desirable:
- Working within Healthcare environment experience
- Degree qualified
- Prince 2 qualified
- Working knowledge of Prosci or equivalent school of change management